Privacy Policy

This Privacy Policy describes how we handle your personal information for our services.


We may collect and store the following personal information:

  • email address, phone number and physical contact information
  • bank account details if the payment is made via bank transfer. But Please keep in mind that we DO NOT possess your payment (credit or debit) card information since all online financial transactions are made through the Arca and Idram payment systems.
  • shopping history, ‘Favorites’ list, viewed items etc.
  • your shipping address and other information you provide to ship an item
  • correspondence sent to us (including chat and email).


Our primary purpose in collecting personal information is so provide you with a safe, smooth, efficient, and customized experience. You agree that we may use your personal information to:

  • provide the services and customer support you request;
  • customize, measure and improve our services, content and advertising;
  • ask you questions or provide with additional information via calls and email in non-standard situations
  • send you confirming, alerting or promo email messages


The information you provide is absolutely private and cannot be shared with a third party.

Account Protection

Your password is the key to your account. Use unique numbers, letters and special characters (i.e. Pass*rd5), and do not disclose your account password to anyone. If you do share your password or your personal information with others, remember that you are responsible for all actions taken in the name of your account. You can restore your lost password by clicking the ‘Forgot Password’ link next to the Login button.